Expect More From Your Security Provider
You may not know it, but our company has been serving security professionals for over 30 years. Our entire company has been designed to support YOUR success. We realize that only through your success, are we able to achieve our mission of making our communities safer, smarter, and more secure.
EXPECT MORE from your security solutions provider, and YOU GET MORE when you partner with Alibi Security.
- Troy West, Co-Owner
Since 1989, we have served tens of thousands of security professionals, in both the United States and Canada. We pride ourselves on our ability to quickly respond to the direct feedback and needs of our Partners – and on delivering the latest in security technology, faster than the competition. Along with our comprehensive sales, technical and marketing support services, we do everything possible to ensure that your customers are happy, and that you remain competitive in a rapidly changing security industry.
We are committed to growing your business. As our Partner, you’ll enjoy access to our extensive line of products, exclusive Partner discounts, hassle-free returns, unlimited lifetime support of our products, and lead generation and professional services fine-tuned to your needs. In short, we make it our business to help you succeed.
|Our highly tenured sales team will help with system design and product selection.||We are able to customize or preconfigure solutions that match your needs.||Our US-based team will stay on the line with you until your issue is resolved.||Our comprehensive Partner Marketing Program is designed to help you grow your business.|
CEO & Chairman of the Board
As co-owner and operating partner of Observint, Brian oversees finance and operations, and provides strategic vision for the company – based on his successful track record for building technology businesses. Brian brings 30 years of experience in leadership and business expertise, in technology and product delivery. Brian spent 18 years with Dell, Inc., where he held a variety of executive and general management roles, including VP/GM of the Dell’s $11 billion U.S. Public Sector business and VP/GM of Dell’s $5 billion Large Enterprise business. Prior to joining Dell, Brian was a faculty member at the University of Texas at Austin. Brian holds a Bachelor of Science degree in Biology from Emory University, and an MBA from the University of Texas at Austin. Brian serves on the boards of directors for Bulb and Hyde Park Schools.
As co-owner and operating partner of Observint, Troy oversees sales, marketing and business development, along with supporting segment growth and operational efficiency initiatives. Troy has 25 years of experience in leadership and business expertise in public sector technology solutions. Troy spent 25 years with Dell, Inc., where he held a variety of executive and general management roles, including VP/GM of Dell’s $3 billion Federal business and VP/GM of Dell’s $2 billion EMEA Public Sector business. Troy holds a Bachelor of Arts degree in Economics from the University of Texas at Austin. Troy serves on the boards of directors for Caritas of Austin and Austin Hills Young Life.
Chief Financial Officer
As chief financial officer, Suzanne is responsible for the oversight of all finance, human resource and legal activities for Observint portfolio companies. Prior to Observint, Suzanne was Director of Finance for Creative Action, a local non-profit whose mission is to spark and support the academic, social, and emotional development of young people through the arts. Previously, she spent 20 years at American Innovations in various accounting roles, with over 7 years as the Director of Administration and Finance, reporting directly to the CEO. She enjoys collaborating with all departments to help organizations work through change and discover streamlined, efficient systems – to make the “work” part of work easier, leaving more time for the fun stuff. Suzanne is a native Texan and received her Bachelor of Arts degree in Accounting from the University of Houston.
Chief Operating Officer
As chief operating officer, Roger provides the leadership, management and vision necessary to ensure that Observint portfolio companies have the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization – and to ensure financial strength and operating efficiency. Prior to Observint, Roger spent 6 years in sales and operations at Dell, Inc., in the Corporate and Public sectors. In addition to Dell, Roger has worked in a variety of operations and financial roles for W.R. Grace, Bell South, and Asarco. Roger holds a Bachelor of Science degree in Finance and Management from the University of South Carolina and an MBA from Texas A&M University.
Chief Marketing Officer
As chief marketing officer, George provides the leadership, management and vision required to grow, differentiate, and position Observint portfolio companies for long-term sustainability and success. Prior to Observint, George spent 5 years in Dell’s Consumer Segment, most recently as Senior Brand Manager of Dell’s premium XPS desktop and notebook product lines. Previously, George was an entrepreneur, operating a chemical sales and service company in Chicago, and spent 5 years in software development & business development for Bloomberg Financial Markets in New York City. George holds a Bachelor of Science degree in Mechanical Engineering from the University of Rochester and an MBA from the University of Michigan.
Chief Revenue Officer
As Chief Revenue Officer, Bill manages several independent sales teams dedicated to serving our strategic market segments, establishes sales targets to meet segment and company objectives, and is responsible for developing strategic plans to promote sales growth and customer satisfaction for each of Observint’s portfolio companies. Prior to Observint, Bill served as Sales Manager in Dell’s Public Transitional Group, Regional Sales Manager at Advantage Rent A Car and as General Manager at Dave & Buster’s Inc.