All Customer Reviews

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4.6

92.9179

871 Reviews

5 stars 747 (86%)

4 stars 93 (11%)

3 stars 14 (2%)

2 stars 8 (1%)

1 star 7 (1%)

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You are a great company to work with

4

Apr 2, 2023

You are a great company to work with. Product ordered is always here in a timely manner and the Tech support team is great.

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This has been a great partnership

4

Apr 2, 2023

This has been a great Partnership. I started with Adam as my account manager and he was awesome. Dennis is now my account manager and he is fantastic! Support has been easy and super helpful. You have a solid team of people and I love doing business with you!

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We love our Alibi team!

5

Apr 2, 2023

Ed has been super helpful, Rich has been super helpful for Door Access, Bryce has been great with Cloud demo's. We love our Alibi team of supporters!

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Billy is outstanding

5

Apr 2, 2023

Billy Grumbles is an outstanding team member for you guys. He didn't pay me to say that this time.

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Great products and service

5

Apr 2, 2023

Been with alibi as a dealer for many years now great products and service.

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Billy is outstanding

4

Apr 2, 2023

Billy Grumbles is an outstanding team member for you guys. He didn't pay me to say that this time.

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Great products and service

5

Apr 2, 2023

Been with alibi as a dealer for many years now great products and service.

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Janet

5

Mar 29, 2023

I just wanted to tell you that Justin was very helpful on the phone and he told me step by step what I needed to do to fix my issue. He is definitely great with his customer service skills!

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Gary

Goes the extra mile!

5

Mar 18, 2023

DEREK GOES THE EXTRA MILE AND DOES NOT MAKE ME FEEL BAD. I AM NOW 74 and I admit i might be getting a little slow so I am sorry it takes a lot of help.

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George

Goes beyond the bar

5

Mar 16, 2023

I just want to commend the efforts Justin exerted to go beyond what I felt were above the bar . He not only fixed my original problem but spent the time to explain and pre arrange the set up of my system program for when I resolve some wi fi issues. I can only say when I call with a technical issue I hope Justin is on the other end!

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