Alibi will be closed Tuesday 12/24 and Wednesday 12/25. Click here for our Holiday Shipping Schedule.

Contact Us

Sales

Reach sales to make a purchase, learn more about our products, build a custom solution, or track your order.

Please have your account and order number ready when seeking support.

PH. 888.858.1442

FAX 866.936.7257

Monday-Friday 8 a.m. - 6 p.m. CT

Technical Support

Contact technical support for answers to post-sale questions, or for help with installation and operational needs.

Questions about the Log4Shell vulnerability? Learn more here.

Please have your account and order number ready when seeking support.

PH. 888.858.1442

FAX 866.936.7257

Tech Support: Monday-Friday 7 a.m. - 7 p.m. CT

Password Reset

If you need help resetting a password please visit Resources > Password Help

Accounting

Please have your account and order number ready when seeking support.

Monday-Friday 8 a.m. - 6 p.m. CT

PH. 888.858.1442

FAX 866.936.7257

Mail Payments to:
PO Box 8521
Round Rock, TX 78683

Email Us

Submit your inquiry through the form below, and one of our security specialists will be in touch with you the next business day.

“I’ve literally stayed on the phone with these guys for two hours, and they stay right there with you. It’s not like ‘oh why don’t you hang up and call me back’; it’s like ‘no, we’re right here’ and I like that.” Fred B.
Burch Satellite Solutions